I ordered a solar geyser from Suntank on 8 Feb 2013 and was told to pay 80% before they will start the installation. I paid the 80% deposit and was told that the installation will happen in 4 days (my geyser burst and I needed a replacement). They game on the Tuesday to install the geyser. After ...
We had no hot water the evening of 25 February and again the following morning. I have send an email to Suntank yet have not even had any call in this regard. We again had no hot water on the 1 and 2nd March. Clearly the element is blown and the unit cannot provide hot water during overcast ...
When my old geyser broke a year ago, I thought it would be the perfect opportunity to have solar panels installed. The foreign workmen arrived and started removing roof tiles and sawing off wooden roof structure to install the geyser, while it was raining! They dropped their tool bucket through my ...
I have phoned Suntank offices 7 times and asked Jessica to please arrange for someone to come and do maintenance on our solar heating system which is not working. To date no one has ever arrived. The last time I spoke to her she told me the reason no one has come to my home is because I haven't ...
It has taken 11 days to get SUNTANK to come and fix my solar geyser that does not heat the water. On the day they were due they were over 5 hours late for the appointment and it seems from my conversations on the phone that no-one has any control over the servicing teams who doe as they want. This ...
It took me 4 months to get the geyser installed. When finally done they damaged the awning on the porch and now refuse to have this fixed. I've been at this since 11 January 2013. This after they admitted they damaged it - now their teamleader decided it was not them!!! Who is going to pay the ...