After reporting on my account in July, standard bank couldn't provide me with feedback on my case unless I call and enquire myself. After over a month, they demand that I send my phone itemised billing. Which I supply them with on 01 September 2013. Today, September 19, I called to check how far ...
Tried to apply for a further amount on home loan. Straightforward, consultant said we'd hear in 24 hours. Week later I am told it wasn't submitted because they didn't receive supporting documents. Wrong, the same consultant confirmed that they were on the system. Next call (1 day later) and the ...
A telephone call was received at my home (19 Sep - at about 3:30pm), which my wife answered, advising that my account was overdrawn (which it was not). A number was left, which I had to call. I called the number and was advised that my account was in fact not overdrawn. My issues are the following: ...
I am utterly disappointed with the service I am receiving from your company. A cheque was paid into my account on Monday already and is still not cleared. Are we living in the dark ages. Why does it take this long? I called your call centre this afternoon and the consultant said it takes 7 working ...
Hi there not sure whats happening i applied for credit assist and didnot get any response till i contacted hello peter so thank u hello peter i evenually got help there but when i get to the branch i get terrible service instead of standard bank helping get out if debt they are putting me more into ...
I am a proud employee of Standard Bank, and am happy with their services, bar for the shocking experience I have recently had with the Home Loans Accounts department. I purchased my property in July of last year (2012). As discussed and agreed I was told that my home loan repayments would be ...