I am incredibly annoyed at the service I have received from the Standard Bank call centre, and furthermore their social media response. I deposited R390 into an ATM in Sandridge on 27 October. Although I received an SMS confirming my deposit at the time, and the envelope WAS sucked into the machine ...
I took out Life Insurance that was supposed to start on the 1/11/2013. The debit order never went off and when I called in I was told that Billing had made an error and that an immediate debit will be done. I asked them when and they said the same day. It is now 2days later and the debit went off ...
I would like to mention that my case of having ATM pin reset whilst out of country ran into many troubles for over 2 months. The prestige contact team and Pretoria branch team have been keeping me running around in circles to help in resetting my ATM pin & hence my internet banking access. ...
I would like to applaud Felicia for her assistance and giving feedback. I applied for a credit card numerous times and never given feedback. She went a great mile to assist me. Am happy about her service even though the outcome was not favourable. She is an asset to Standard Bank. ...
My husband went to standard bank earlier on this year to open an account at Standard bank Southdale when we were there he was offered the Standard bank funeral plan by Natasha and he signed up for it we were told that there would be a waiting period of 6 months. Unfortunately he passed away on the ...
I'm very upset and disappointed with the pathetic customer service from STD. I have applied for a bond with Standard bank. It is now almost 6 months and the property is still not registered. I'm the one phoning the bond attorney's, the transfer attorneys and the agent, 2 enquire what the status is, ...