I applied for a Ucount card in June. Waited and waited for delivery. (21 days as standard) September I phoned back. They promised I will have the card shortly, and that they are sending it. Well, now nearly the end of November!!! I phone back. The excuse, the card has not yet been sent!!??? now the ...
On my last monthly statement an amount of R270 was added for services fees. I hate this but I have had it on other credit cards. However, the there is a further amount charged of R270 as a "Loyalty Fee". For the sake of my sanity and before I cancel this card, will someone please explain ...
I have a cheque account with standard bank which I am currently thinking of closing as this is not the first instant this is happening. At the beginning of the month I requested them to reverse a debit order which was taken from my account. They did and it was all well. Yesterday I was going ...
Riana called me to offer additional funds on my revolving loan. I was not looking to add to my facility but you did the sale. I went to Rica at Rivonia branch as requested. This never appeared on the system. I then was requested to fax the docs to you, which I did. You then asked for my marriage ...
I went to Standardbank Greenstone to open a Funeral Policy cover, Claire the consultant was very polite, friendly and helpful, I filled in the forms, signed and she told me my Policy would be posted to me and confirmed my details. I was out of the bank within 5 minutes. It was a pleasure to be ...
Since I joined Standard Bank, I have been dealing with Pearl Molefe, Personal banker from Alberton Branch. She is ALWAYS, professional, always friendly and explains exactly what I can expect. She always reverts to me when I ask her to do so, and has a lot of patience. Please don't take her away ...