I've a PL with the bank & contacted the call centre 2 make an arrangment in payments as I'll be on maternity leave. The guy said I need 2 go 2 the bank 2 change from debit order to cash, went 2 the branch, but the receptionist said that shud be done by the call centre. She phoned the call ...
I had hail damage with the storm that hit the West Rand on the 28th of November. On the 29th of November 2013 I called the call centre and spoke to Felicity, who said because of the high volumes of claims and callers, Std bank is issuing an immediate approval of R5000.00, but I have to find my own ...
We took out a home loan with standard bank, my wife being the main applicant. Due to our structure at home the debit for the homeloan comes out of my account (FNB) while she pays for the other expenses. I called in to query of our account was an access account. I was told that it was not and if i ...
I insured my car with standard bank insurance at the end of October 2013 unfortunately two weeks after that I ended up in an accident, i was not the driver and i knew that i was liable for the extra excess (incl extra excess R3000) i then called the call centre to inform them about the accident i ...
Please note that standard bank did not return back my money and failed to explain, all they said was that there is nothing they can do about it regarding the following matter: I still need response as to why Leanne Williams, one of the staff, hacked into the system and withdraw money to pay the ...
I realised the Bank was deducting R 50 from my account bi-weekly. Making it a total of R 100 a month, thus making it R 1 200 annually. This had been going on since I was 18, I'm now 22. R 4 800. When I enquired, I got told it was my own doing because the account was for minors. So technically I was ...