I registered for ucount on the 8th August 2013 and up to today 10th of December 2013 i have not yet received the ucount card and yet every month i am paying R20 for the service. I have made several phone calls to the call centre and on each time i am asked to confirm my address and each time a ...
They say 'Moving Forward' but it sure is that they are not! Instead putting your life at pause. I have been treated just as "another customer" by Standard Bank. I had a personal query that I had to contact their Credit Recoveries department on 29th November 2013. I spoke to a great ...
Had an issue with my Credit Card. After it was finally resolved I logged a complaint with Standard Bank to investigate why I had to call in three times and was told three times that my problem was resolved before it was actually resolved. Logged the complaint with Standard bank on the 25th of ...
I called Standard Bank "Customer Care" today the 10/12/2013 at 09h55. The system asked me to key in my card number and pin number which I did. An agent anwsered and he asked me what my query was. I told him that I needed to know what my daily limit to withdraw money was. Then he put me ...
The ucount programme is one of the biggest in south africa as they cannot deliver what they promise.i have done my cash deposit to attain a higher level but standard bank say they cannot allocate my tier because their systems do not work.they might allocate my new tier at the end of december (2 ...
Stopped a debit order 2 months ago. Last month it went off, but STD Bank reversed immediately. This month no reversal. Call 0860123107, key in card number and CSP. They don't tell you to have a pen handy to record the reference given. Then you reach a consultant. Why do I key in my details, and ...