In January I needed my cheque card replaced due to a faulty card. I asked the card division call centre whether they can deliver my card to the Flora Centre branch as it is close to my place of employment. They confirmed that it can be delivered at that branch. When the card was ready I received a ...
Good day My name is Alexandre Rodrigues and I recently opened up an AccessAccount with Standard Bank (10-03-901-036-6) for the express purpose of registering for Auto-Share Invest (ASI), yet whenever I log onto internet banking to register for this service, I get a red "Technical error" ...
Standard bank have discontinued their E-plan accounts, replacing it with the Access Account. This in itself is not bad as there are more perks to the new account. The problem comes in when you assume you can still use your account. All details have been changed so now you must physically go in get ...
I went into Sandridge Service Centre on Sat&tried to update my OTP internet banking cell number, as I had 3 failed attempts to internet banking and was locked out&tried to reset my password. My OTP number was sent to my old cell number which was deactivated. I have been into the branch /_a ...
I entered into debt counselling last year. Ever since that time the service i hv been receiving from standard bank is extremely bad. I have sent debit order cancellation forms to them, but iam still charged for debit orders fees which i dont understand. I am aware that it is my responsibility to ...
I called STD BANK on the 26th of January asking them to reverse a payment I had made in error. they told me it takes a couple of days to reverse. I called again on the 28th of Jan, they told me it can be reversed and will reflect in 24hours. I called again on the 30th and they told me I had been ...