I cannot believe that I am part of this by Smart Insurance. I have been with Smart Insurance for the past 2.5yrs paying my subscription very well. I have recently submitted a claim, the insurer requested two quotes, 1st R2900.00 not considered, 2nd R3700.00 considered and rejected on grounds that ...
After two months of back and fro with shevaughn and "management" with numerous quotes. A simple claim to repair small stone chips on my bonnet of my car, they sent me back for more quotes to practically have the whole cars problem areas fixed, obviously amounting to more than my limit ...
I CALLED IN TO CLAIM FOR A SCRATCH ON MY DOOR, CALL CENTRE AGENT ADVISES ME TO ADD PRIOR DENTS TO THE CLAIM WHEN POLICY CLEARLY STATES THEY DO NOT COVER OTHER DENTS. SENT QUOTE FOR DOOR, SHE CALLED AND SAID SHE WANTS QUOTES FOR EVERYTHING, HAD TO GO BACK 3RD TIME TO GET HER QUOTES. SHE IGNORES ME ...
When I purchased my car at BMW Northcliff, I was advised to take up the SMart policy for minor scratches. It was an excellent sales pitch. (I wonder what rewards do these people on the floor at the dealers get?) However, I have now claimed and this was rejected due to the claim being over the ...
I lodged a claim with Smart Insurence after i had been ivolved in a bike accident on he 13th of January. The person that i communicated with at first was Belinda Pretorius who is a claim consultant who then sent me anemai with a list of documents that i as supposed to snt throgh to them. I sent her ...
I claimed for repair of scratches on my car last yr and i got accident after so when they repair my car they fixed those scratches as well so i never follow up that claim as it was not necessary anymore. so this yr i logged in a new claim with SMART insurance and they said they can't log it again ...