I would like to inform my readers how pathetic and judgmental whole sales team and "very important manager" on the floor are. Two Sundays ago, me and my girlfriend entered Northcliff store to look at and potentially buy a set of 3 sitter x 2 of their Hercules range. I was dressed in a ...
We ordered a glass table on 03/12/13 - we paid 50% within the hour. We were advised that the table would be delivered on Monday 9th. On the 5th we paid the 2nd 50% to ensure that the delivery went through smoothly. On Monday the same sales person 'phoned to advise us that the supplier had dropped ...
My Fiance and I were shopping for couches and after being told by one of the floor sales personal (JOHAN CILLIERS) that if we placed an order today and paid upfront in cash we would receive factory stock by Wednesday. All together we happily bought 3 couches till I phoned Sevens a day before ...
Terrible customer service from sales person & store manager Adri (Northcliff) and Customer care manager (Kya sands). Did get help from Fourways manager Lora eventually to return the bed. Refund was requested on 6/11/2013 and I am still waiting. I called the fourways branch and they said there ...
On Saturday the 2nd nov 2013, I went to seven north cliff and purchased a sofa, I was then asked when I want it delivered, and I asked for it to be delivered on Monday, to my surprise when the sofa arrives it's the same sofa that was on display at the store, when i made that purchase at the store ...
I recently had to take a product back to Sevens furniture for a repair. I was astounded at the high level of customer service I received. I was assisted by the manager (Adri) from the Northcliff branch. The repair process was explained and was assured that I would be contacted by Monday. I never ...