I was referred to Santam by a friend and decided to request a quote via email. I am very impressed with the feedback and detail - prompt and efficient. I am still in quote 'phase' but very impressed, I hope that future experience with Santam is the same as I currently experience from Tasneem Dout ...
Dealing with a complaint as a third party and being treated the way I was over the telephone by the above two people is UNACCEPTABLE!! I am utterly disgusted that "professionals" can behave like that! Disgusting!!! ...
I did phone Santam on 14/08/2013 to report that Tracker did not have people to in install my tracker on the 16/08 after 13:30. i ask if they can help to speed up the proses until today no one have connect me ...
I would like to compliment Lee for the EXCELLENT customer service I received this week. He is effecient, friendly and extremely helpful. I am very pleased with his professionalism and ability to get to the bottom of the situation quickly, he exceeded my expectations. Such commitment to great ...
I have a claim being processed with Santam, it was given to Mr Nene. Who requested that I provide documentation for which I did. I sent an e-mail requesting feedback 3 weeks ago for which I have not received any feedback. I have tried to call but the phone just rings with no answer. I sent another ...
On 24th May, a lady insured by Santam hit the side of my car, this was total negligence on her behalf, I submitted all the information required to Santam - her insurers, the lowest quote I received was R24, 000 they offered me R11, 000, saying that the claim is based on 70/30 - 30% being my fault - ...