As a non-registered user I have been unable to check how much I owe and well as make a payment as the sanral online portal is "under construction" and it has been under contruction for a number of weeks now. Even if I wanted to pay my account, sanral has disabled me to do so. ...
I received a threatening sms in December to say I owe R354 for using the NI in December and that I have been handed over to VPC for collection. Phoned them to ask them how to pay the accoutn since I did use the Ni in December and I don't live in Gauteng so I dont need a etag... Call senter advised ...
I was a non-registerred etag user in December 2013. I do have the right not to register for an etag, and with that said, I waited for my account to be sent to me by the end of the month to be paid. Clearly that was not the case. I did not receive any post, no email, and no sms to notify me that in ...
I have logged 3 complaints via the Sanral portal for 3 different companies we have to change the contact person and e-mail address, yet Sanral keeps on spamming me with e-mails that I have now marked spam. They can sue me for all I care as I have proof of my requests they ignore. One can see their ...
Sanral does not wish to notify of amounts owing, how would we know what the amount is if we do not receive invoices, statements etc. KwaZulu-Natal vehicle in Gauteng for a day, i went through 3 e-toll gantries (yeah i knew there would be an amount owing but you cannot just hand me over as i didnt ...
You cant pay online or by phone if you are not registered. After about one and a half hours on the phone to Sanral it turns out that unregistered road users cannot pay the amounts referred to debt collectors and current amounts online, nor by telephone. The system is broken or maybe never worked in ...