Good day In the beginning of December we bought a Samsung MX-FS9000 Giga Sound System. Unfortunately a week later they broke in and only the amplifier of the system. For weeks now, I've been phoning the head office, call centres and and even the repair centres (as was referred to by the people from ...
I REPORTED A PROBLEM ON MY REFRIGERATOR ON 7/01/2014 AND WAS CONTACTED ON 8/01/2014 BY THE SERVICE AGENTS SAMSUNG ARRANGED TO CAME OUT FOR REPAIRS AND WAS TOLD THAT THEY WILL BE THERE ON 9/01/2014. MY HUSBAND WAITED THE WHOLE DAY AND LATE AFTERNOON WHEN NO ONE HAS ARRIVED HE CONTACTED THEM AND WAS ...
Thanks for the efficient and friendly service received when I took in my Galaxy Smartphone for glass repairs. Much Appreciated. ...
My 6 month old fridge stopped working over the weekend. This morning I contacted Faxsure, being an authorised repairer for Samsung. I spoke to Tessa who went out of her way to get the technicians to me. The technicians were at my house within an hour of phoning Faxsure. Well done! ...
THE INITIAL CALL LOGGED ON THE 27th NOV 2013: The reason why I am emailing is 4th August 2013 My 1st Galaxy Note 2 (imei - 354776050240392) slipped out of my hand and it fell on the carpet, and I have to stress that it fell less than a meter on the carpet. As a result, the screen cracked. I ...
On Saturday 11 January 2014 at 11:30 after being pushed around from person to person who could not assist, I handed in my phone to be flushed at customer service and I was told it would take a MAXIMUM of 3hours, I agreed to this and handed in the phone. The lady was unprofessional and very rude. 4 ...