I have a problem with one of their external harddrives... So I wanted to e-mail them to find out what to do... When I got to there website there was this awesome feature called "live chat" - The only problem is theres no one to chat to... It says all their chats are busy... no problem - I ...
I bought 10 Samsung TV's from Samsung May 2011. One of the 55 inch LED R54 480.00 at the time, packed up, not even 2 years later, it was taken to Let me Repair in Cape Town, whom I was told is the Samsung agents for repairs. This was 3 months ago on the 28 Feb 2013, the TV is still not fixed or ...
I wrote to Samsung (via their website form for email) and have not had the courtesy of a reply. "Dear Sir, I purchased several Samsung products (2 TVs and a BlueRay Player) from Audiovision in Waterfront Cape Town, and simply put, their service is not worthy of your product. I have had ...
I bought a Samsung washing machine on 29/11/2011. Six months later it was making a very bad sound when spinning. I left it hoping it would get better but it didn't. In October 2012 I phoned customer service to tell them about the problem. They said I have to clean the filter wish I did. The sound ...
If Samsung has any reputation it wants to build on it should take a very hard look at the attitude and service of the repair agency it is being associated with in East London, Eastern Cape. I have been dealing directly with Louis (the owner/manager) on 17th of May 2013, with regard to the ...
What a disappointment Samsung has turned out to be! At the end of November I went to Easgate Game to purchase a new washing machine. An extremely efficient and enthusiastic salesman there swayed me into buying a Samsung washing machine that was on promotion at the time with a promise of a R500 ...