RMCS has converted my phone into a contact without consulting me. I had to surfer for this mistake that they have made, and it costing me money to call them back to convert it back to prepaid becouse their number is charging and I waited 20 to 15 minutes to get hold of the consultant. I also lost ...
My phone was suddenly on 03/11/2013 and when I called mtn they told me RMCS had blocked my phon, worse of all my phone is now a contract phone, I never agreed to that, and their useless call centre agents must be the worst in the job, they have no clue as to what is happening, instead they tel me I ...
24 October rmcs system put my pay-as-you-go sim onto contract, but crashed then blocked my number, and I did not even say yes to it. spoke to their consultants who assured me it will be dealt with and they would call me back the following day, its been going on for a week no wand still no response ...
My phoned (Blackberry 9300). was also converted to top up 49 I could not receive or make calls for 3 days. I have phoned Vodacom and they INFORMED me that my phone was converted to a contract, without my approval. I'V been trying to get assistance from RMCS now for 4 days in a raw without any help ...
I've just read the complaint by Christopher. I have the exact problem. I received a call from a lady - 2 weeks ago. I just switched off when I confirmed with her that the reason for her call was iro a contract service - in particular, Top-Up 49. My response to that was that I did not want a ...
On Friday 25 October I received an SMS stating that my phone number has been upgraded to Vodacom's Top up 49. What was a real surprise is that this was done without my authorization. On contacting Vodacom I was told that RMCS had converted my number to the contract. Now this conversion has resulted ...