I cannot seem to find a complaints department on their website so how do we escalate problems. WHO CAN WE SPEAK TO? when we have a problem. I had tried calling but the lines were busy, so I sent an online request on 16 July 2013 using the RCSCardsWebEnquiries. I asked RCS to change the debit order ...
After closing my RSC account due to ridiculous interest fees of the company, I paid off my full account in April 2013 and RCS confirmed: - My account will be closed - I have a ZERO balance - RCS do not charge any fees when the account reflects a ZERO balance - Debit order is canceled on their side ...
I purchased a camera for R7999 from Makro and Makro did not put my purchase on 36 months like I requested and I immediately phoned RCS to change the repayment period... I was assured by a RCS tele seller that my request was approved and to make sure I need to phone RCS within a week to confirm this ...
Has been committed twice this year on my account. RCS division could not provide sufficient information on means of combatting the. ...
Well I received a call from RCS regarding the complaint I logged politely telling me the only way I can resolve the issue is to pay the account. The consultant said they have no history of me ever paying my account, no history of me ever calling and they do not have that recorded calls anymore ...
Contacted RCS requesting a yearly transaction history from the 1 Nov 2011 to 31st October 2012. I was then advised the statement will be sent through in 24-48 hrs via email, unfortunately we are on the 3rd week ever since I made that call and haven't received the email as yet, I was asked couple of ...