I called delta on 011 978 6414 and call was picked up by Stella. Truth is I never seem to get any good service from that Airline. I wanted to get information about booking emergency exit seats, but Stella never even wanted to hear or listen to what ever i was trying to say to her. If a service ...
I recently flew with Qantas abroad and was charged R11000 for excess baggage, it was a bicycle and cycling equipment I was this ridiculously high amount. I was simply told they don't give allowances for sports equipment, keep in mind I was charged R500 for the exact same baggage from SAA but R11000 ...
My 12 year old daughter flew back by herself from Perth on this last Saturday evening on QF303. The aeroplane was not full so she had all 3 seats to herself until a short while into the flight a gentleman came and sat next to her because his TV supposedly did not work. The cabin crew immediately ...
I am not one to usually complain, yet I feel the need to do so! As I sit here typing this, my ear is glued to my mobile phone. I have been holding to speak to ANYBODY WHO IS WILLING at the Johannesburg customer call centre. Have been patiently waiting for 23 minutes. Now that my patience has run ...
On the 4th of Feb I posted a report on your site detailing the horrific experience I had with Qantas both on the ground prior to my departure from Sydney and on board with the offensive and unqualified air stewards. I received a response from a Qanats representative nearly immediatly saying that ...
We recently traveled to Perth from Johannesburg and booked through Qantas (departed 20/12/12 and returned 2/1/13). As we were travelling over Christmas the flight prices we quite inflated (which we expected), so when you pay such a high price (almost R40000 for two persons), you do expect a decent ...