After 2 weeks of calling and trying to find out, Q Photo does not take me serious. For the first time I get such a pathetic service, honestly! I get calls from my clients and I am losing clientelle due to unmet deadlines. I am so disappointed in Q Photo for a stinking attitude and such a pathetic ...
I am a Professional Photographer and I print with Q - Photo. I submitted my orders to print about a week ago and on Tuesday last week, I received an e-mail to say my Albums are ready. Ever since Tuesday, I have been requesting for a mere Invoice on Courier so that I can make payment and send the ...
On Friday I phoned Customer Service as 72 hour period had expired and I did not receive my album via the courier service. I called customer service, they took my cell number and today is Monday and no call to say what the status is. I called 5 times this morning on the two numbers and no replies. ...
I am utterly disgusted with Q Photo. I have been corresponding since February to follow up as they have still not issued me a PROMISED REFUND from February for a photobook that was ordered and paid for in OCTOBER 2012. By DECEMBER 2012 I sent messages to ask where my book was (it was intended as a ...
I went to Qphoto Hatfiled yesterday to print my school project, they at first started my printing, and then in the middle of my printing told me that they will not finish my printing, because an more important clients things will be printed now, I had to wait for 3 hours to be helped again. when ...
Lucinda help us to design, prepare and print 500 coloured flyers and a 1000 business cards. She actually went out of her way to help me and was very helpful and friendly. She fetched the printed stuff from Head office herself and personally called me to come and collect. Lucinda, thank you very ...