My wife & mother in law were waiting in the queue for the customer care / tobacco counter for about 15mins. There was 1 guy busy handling both the till & the lotto machine whilst a few ladies milled around chatting. When asked why they weren't assisting they mentioned that the till was ...
I have recently started shopping at pick and pay phoenix. I am utterely disgusted with the store. Staff are snotty and have no respect for customer service. I will list a few incidents to give you an idea. Ques that span into isles with limited cashiers available. Poor hygiene around butchery area. ...
A week ago went to one of the tellers, said good morning to her, got no reply from her. While she was ringing up my 5 items she was chatting to the teller next to her, seems like they more interested in internal company policy and what other staff are up to. I gave her my credit card to pay and she ...
On 2 occasions (Saturday 26th October and 2nd November) Pick n Pay Claremont has been promoting a Coffee making machine. At the promo counter a very nice service gentlemen has been promoting the coffee machine and products including handing out coffee samples. My question to you is why, on both ...
People are sleeping and making fires in front of the pick 'n pay area. I feel that it is pick 'n pays responsibility to ensure a safe and healthy shopping environment. The smoke is sometimes so thick that I have to cover my mouth, if I want to visit the store. This is a serious health issue. The ...
This morning I went to pay a bill at Pick n Pay Pinetown and decided to pick a few things I needed and one of them was Clover Manhattan Ice Tea lite Lemon Flavour which I needed as part of y diet. When I got home something told me to check the Best before date only to find that it's 17/07.2013. ...