I made a telephonic appointment (on Thursday) for PG Glass Boksburg to meet me at Toyota East Rand on Friday at 11am to fit a windscreen. At 11:10 I phoned to find out where they were. After initially being told that no such appointment was made they then said the driver was on the way.By 11:45 ...
I have accepted a quotation for a new sliding door and a window on 12 September 2013. Vusi Mtungwa from the Edenvale branch told me that it takes 3 days to get the sliding door and window. On 19 September 2013 I have not heard anything and sent a email to Vusi asking when it will be installed. He ...
Thanks to Charl for replacing my windscreen quickly and effectively and doing a good job too. Keep it up! ...
Yesterday, 16 September, I phoned PG Glass early morning to come out and repair a chip on my windscreen. I was told that they would phone me immediately back to confirm the time to come out. At 11 still no phone call, phoned them again to be told they will come out at 12. 12 o'clock came and ...
John and Zach from the Pretoria branch went the extra mile with great customer service. On his way to fetch his wife, John obtained the banking details for me to make an EFT payment and not use cash. Zach turned around on his way home to Soweto to come replace our sliding door window. Thank you ...
I logged an insurance claim for a windscreen repair with your call centre on Friday 6 Sept.(2214161) I finally got a call on Monday from Roland at your Sandton Branch. This despite the fact that I told the Call Centre that Midrand or Benoni would be a preferred outlet. When I told Roland I was not ...