Paid in south africa for transfer from hotel in orlando to port, transfer did not arrive had to arrange own transport we want our money that we paid R750.00 per person 4 of us. was promised soft drinks on cruise did not happen had to pay for it. Want to be reimbursed. ...
I would just like to thank Janine and Stephani at Pentravel Clearwater Mall for their unbelievable service. It's my first time I'm going overseas and they helped me from day one with everything and follow-up on my visas. My husband and I are really very impressed with their awesome service AND ...
I would DEFINITELY recommend others to contact Pentravel for assistance in planning overseas travels. From the get go, I have received a great attitude and helpful assistance. I can only hope my actual trip turns out as excellent as Pentravel's customer service. Great attention to detail and quick ...
Charlie van der Walt assisted my parents with booking a cruise for May. She was helpful the first time we got to the branch to ask for more information, afterwards the service went from bad to worse. She got them the quote, after my mother had to call the Pentravel branch 3 times to get a response. ...
My name is Henriette Misika Twaibu. On the 01-August-2012 a Chartis Insurance policy was issued to me with the value of R3788. I decided to cancel the insurance as I could not travel. I phoned Monique Del Vall of Pentravel who told me that only R500 will be refund. After personally phoning Chartis, ...
I booked a honeymoon trip to thailand with pentravel, who did this via thompsons. When i arrived in thailand, they picked me up and drove one hour to the wrong hotel, Then i told them it is the wrong hotel, we then drove another 20 mins to the right hotel.they booked us two single beds in one ...