Opened a can of Pakco Gold Dish lentils and found a black blob of 'lentils'. Forwarded a photo to the company. Received a call explaining that I should have heated the can [seriously] before opening to avoid 'glucose separation'. I had never heard such nonsense before and told them so. In return I ...
Recently I bought a Pakco product and found that it wasn't up to their usual standard. I contacted their customer care people. Within a couple of days, Pakco had uplifted the suspect product and couriered me a replacement, along with a letter of apology, keeping me informed of the process along the ...
Hi, For the past two months I've been searching high and low for Pakco chilli sauce and every shop that I went to didn't have stock, eventually I said I'll phone their head office directly and ask them if they have stopped production or they having production problems? I was eventually given the ...
I am disappointed to report that I found a stone and then a piece of staple like wire about 2cms whilt eating your chunky veg atchar. After 5 years this is a first I have had with your product, I feel your quality controller should be fired as someone obviously threw the wire in the mix with a ...
It was clearly the that I spoke to that got the postal code wrong. So that is not my fault at all. I received the package this morning and she also got my surname wrong, even after I spelled it for her. So after waiting almost two months for this package all I received was a replacement product, ...
I purchased a jar of Pakco Mango Atchar from my local supermarket and when i opened it i found a dead fly, already pickled inside. I called the complaints department at Pakco at 0861725262 about 6 weeks ago to inform them of my discovery and was advised by Yugen that I will be receiving the same ...