Involved in accident and lodged claim with insurer on Monday. The Outsurance advisor was extremely helpful, competent and the entire episode was done in less than 10 minutes OVER THE PHONE. Assessment of the damage, followed by approval to have the work performed by an authorised panelbeater was ...
I just Love working with Given, I have worked with him in the past and he always goes the extra mile, friendly service. He is a gem! I do hope outsurance never loses him as they will lose a great emplyee as well as I dont want to work with anyone except Given. Thank you Given for your great service ...
After asking for a quote from outsurance, money was taken out of my account for insurance on a vehicle I don't even have on the 3rd of January. I was patient and kind and understood people make mistakes, but after doing everything they asked me to do and waited the week they told me too I still ...
After an accident where 3rd party about what happened. I explained to Jeanine that the damages to the 3rd party could have happened if I was driving astride a 15cm high island. she got pictures of his damages and after a year of negotiations I was proven correct and he wrong in so far as how the ...
The service delivery, the efficiency, the great attitude, the knowledge about the product, patience, the fluency in the delivery of information, the encouragement... thank you for making the amendments on my policy hassle-free. in just a matter of minutes it was done and well understood. ...
Last year December 2013 I have contacted OUTsurance and asked them to re-instate a policy we have cancelled recently. They keep on sending me the policy with errors in and after many attempt from my side I have asked them not to proceed with it as OUTsurance staff seems to be incompetent to ...