In Dec'12 during the heavy rains my roof started leaking very badly. I phoned Outsurance as anyone would do as you do pay for insurance EVERY month. They sent someone out and the response was they will fix the damage to my ceiling but will not fix the roof as this is a maintenance issue. I had to ...
I submitted a quote online for a cheaper car insurance and was contacted by Edward at 11-30 on March 20 2013 he asked me the basic quests and gave me a amount that was ridiculuos, over R185 more than my current premium with dial direct, so i asked abot the prom they advertise and he said he will ...
I am happy that the complaint was attended to speedily and has been resolved. ...
Good day, I was currently in an accident and I am claiming on behalf of the other party as I am only covered for third party on my insurance, the accident date was the 29th of January, the claim sent through to Outsurance was done on the 11th of Febuary, it is now the 20th of March and the claim ...
Outsurance advertise that if they cant beat your current car insurance quote they will give you R400. I was looking to change my provider so gave Outsurance a call. I asked about the R400 offer I had heard advertised and mentioned that i don't have a SA ID but could I use my passport number. They ...
I just want to thank Stella Mbatha from Outsurance for giving me excellent service when I had to submit a claim for an unfortunate bumper bashing I experienced over the past weekend. She was always friendly and it took her only 1 day to get the claim submitted and approved. She also kept me up to ...