After recently buying a vehicle I contacted MiWay, Budget, Outsurance, Auto & General and Discovery for a quote. All the quotes came back reasonably close to each other except... OUTSURANCE! After asking the consultant on the phone if he can give me something cheaper as I do have other quotes ...
Hi On the 3rd May i called in to query my premium. First my premium was R620 and then went up to R725 which is like 25%. I was send a rerate notification on the 26/03/2013 why my premium was increased to R751.02 and the excess was R4770. I called a spoken to a lady by the name of Charlott Skhosana ...
I had a "fender bender" incident on the 2nd April 2013. Just the bumper was damaged. I made peace with having to wait 2 weeks to get the repairs done. I booked the car in to AutoSpray on Skinner street in PTA on 22nd April. All I got from Outsurance since then was an SMS and email ...
My car was involved in an accident on 25 March 2013. I still have no indication as to when it will be repaired due to the following: 1. The initial assessment by the Outsurance assessor was not done properly and had to be redone a month into the process, which delayed it significantly. 2. There ...
The accident happened on the 28th of October 2012. My vehicle is still not fully repaired and I can't seem to get any feedback from Outsurance despite numerous phone calls and emails. In 10 years, this was the first time I had to follow up the whole time with the panelbeater directly. Outsurance ...
My last interaction with outsurance was really disappointing. The consultant promised to get back to me yet a month later I'm still waiting and my query is still not resolved. I did not take down the consultant's name but surely the last person I interacted with is on a system somewhere. I ...