Outsurance, refuse to pay for accident damage vechile, report that I'm a multi claimant although I've put through claims but processed once on each vechile, also they penalizing me for late payment ...
We callled to change account to a new member. Ajay Maharaj went the extra mile by checking the policy and found out that the premium should be reduced. He was very helpful and we really appreciate it. ...
I crashed my car a week ago and I've been receiving feedback meticulously from a Ms. Du Toit. I am very happy with how efficient and sympathetic she's been towards my case. ...
On the 20th August I called into Outsurance to see if, as their ad claims, they could better my vehicle insurance (and if not, I could claim R400). In the end they could not better, or even come close to matching or bettering my current insurance. The gentleman from Outsurance said he would be ...
As we all know being an Outsurance client after 3 years if you haven't made a claim you get a OUTBONUS :-) Mine was due the 8th of August 2o13, after a week of NO OUTBONUS I phoned customer care so many times with NO help and promised feedback;I was tolded that the claims department made an error ...
Thando Malinga helped me decide on the right Credit Protection Cover. I was sceptical at first, but he managed to explain how it works step by step. The attitude was exceptional. I could SEE his smile over the phone. We need people like Thando, people who know what great customer service is all ...