My wife had an accident on the 12th Aug 2013 and on the 19th I called Outsurance (Gerard Greyling) to add car hire. I told the consultant that the car is being booked in on the 10th Sept would we able to get car hire and he said yes as the premium will off with the increase for car hire (R180 more ...
I have moved and updated my details and the premiums stayed the same so I asked if it could be reduced due to me living in a more secure area and they did. Viola Sethoga gave excellent and friendly service and managed to reduce my premium! Well done, it has been a pleasure :) ...
I would like to thank Ms Naeema Ismail for the kind and efficient manner in which she handled my claim. She was very fast, efficient and polite. The service I received from her was excellent and she is a great asset to your company. Many thanks! ...
Eric was friendly offering kind assistance with regards to my questions. He reviewed the premium and gave additional discount for the no access payment. ...
So sent the sms, was called, lost 20 minutes on my life with a quote that was double my current car insurance installment with AON. guy told me I qualify for the R400. He is sending me an e-mail and a pin to send them my current insurance document. Only after doing all that do I get an e-mail ...
I am receiving junk mail to the address I had previously given to Outsurance. This is not the first time this has happened and I would very much like to be removed from the database as I am not an Outsurance customer. If this continues I will log a formal complaint with the relevant authorities ...