I phoned to query a revision of my monthly vehicle insurance premium - within two minutes a substantial reduction was granted. This also in no way impacts on my annual outbonuses that I already receive. This is amazing customer service! ...
I have to say, when it comes to service I could not be more impressed! I barely pressed the send button requesting a change of address when my phone rang. The whole process took 7 minutes and their consultant was very efficient. I will recommend OUTsurance to everyone I know. Not only do you get a ...
The whole 'we will beat your premium or pay you R400' is a farce. They couldnt beat my virgin premium, they were costing me R900 and virgin R700. I just called to cancel and lady laughed it off when i said they need to pay me R400. Waste of time. was happy to leave Virgin for them but now not ...
When we were stranded on the side of the freeway with two young children, Godfrey sent assistance within 15 minutes in a most professional and friendly manner ensuring a pleasant ending to a very stressful situation. Thanks Godfrey and Outsurance. ...
I asked Outsurance for a quotation due to their offer of R400 should they not be able to better your current insurance. Tammy phoned me and was the most professional and friendly person I had the luck of dealing with to date. While unable to better my insurance this young lady really brightened my ...
Good Day I would like to thank Sakhile for an outstanding service, I logged my claim on the outsurance website a night before and before 8 o clock the next morning I recived a call from Sakhile assisting me with my claim. He was very friendly and sufficient. Keep up the good work. Regards Nomvula ...