I phoned Outsurance today to make amendments on my policy. Zama was so polite to offer to call me back. She was so friendly I could hear her smile on the phone! She managed to put all my excesses on the minimum for me and also threw in a bit of a saving! She truly made my day!! It was unexpected, ...
I WOULD JUST WANT TO SAY THAT AFTER BEING AT OUTSURANCE FOR MANY YEARS, THIS IS THE FIRST TIME WE HAD TO USE THE EMERGENCY SERVICE. AMANDA NDIMA THAT ANSWERED MY CALL WAS GREAT. SHE WAS SO HELPFULL. OUR VEHICLE'S RADIATOR BURST. WITH NO PROBLEMS OUR VEHICLE GOT HOME SAFELY AND HUBBY FIXED IT THE ...
THanks to Miguel for outstanding service from Outsurance. Wish there were more people in business like him!! ...
I have been a customer for 13 years, and I am also on the Direct Marketing Association's DO NOT CALL list. Since when does Outsurance think it is OK to ignore this list and the DMA's Code of conduct and phone me with unsolicited marketing calls ...
I submitted a claim for hail damage end November. Amongst others I reported that my TV giving "No Signal" message. Outsurance appointed a supplier in PTA West to perform the assessment. The supplier fetched the TV duly. The next day the supplier phoned me to ask what is wrong as they ...
I have been a client of Outsurance for 3 years. Not once have I received bad attitude or bad service. Not only is their premiums EXCELLENT, their staff is remarkable! Well done Outsurance! I have recommended you to everyone! Good service is so difficult to find now a days! ...