WHAT A JOKE!! We are outsurance clients with our household and two cars covered. I had an incident in the parking lot, where someone damaged both right side doors quite bad. NOW outsurance says that I must submit TWO separate claim and therefore pay TWO excess amount, as I cannot prove that this is ...
I contacted Outsurance to review my policy documents and amend items currently on cover. i was in contact with Kgomotso Moloto initially. Her friendly attitude and willingness to understand and tend to my query made our call very enlightening. I usually dread making these phone calls because it has ...
Dabson Kanyoka has dealt with my claim in a professional yet friendly manner. He has kept me informed of progress constantly and I have not had to phone him again and again. I am very impressed and would love it if other companies that I have to deal with had staff of the same high calibre as ...
Added item to our policy. Call Centre Agent was very helpful and accurate ...
Always a pleasure to contact the call centre and receive exceptional service. Thank you Tshego Lediga! ...
I was stuck in the hail storm in the east rand area a week ago. My car was badly damaged. The next day i called outsurance - (I have never claimed before) knowing other insurance companies - i was ready for a battle - under the assumption that they would look for a reason not to pay a claim. But to ...