On the 3rd Dec 2013 I reported a leak and received a claim no, detector leak was sent out to have a look at the problem and reported back to outsurance that it was just a shower head leak, however the carpets in my bedroom are soaked. I then reported back to outsurance that this was not possible ...
I accidentally locked my car keys in my car on the 25th December 2013 while having taken my son to the casualty department at the Union Hospital in Alberton. I contacted the call centre and spoke to Phillip who wished me a merry Christmas and offered to assist me. I explained the situation to him ...
Problem with geyser, as insured with Outsurance phoned for help. As it was 27 December was told that they didn't have plumbers to assist, when I got upset the operator found it amusing. Once I had spoken to the Supervisor a plumber was found and sent out. Even though I told the Call Centre operator ...
I have a fairly large insurance portfolio with outsurance and they are great when it comes to making sure I pay my high monthly bills and raising their prices and premiums but just like most companies in their industry they treat long time clients terribly when its time to claim. I made a claim on ...
On the 6th of November 2013 I requested a quote from Outsurance on my Motor vehicle insurance and they where unable to match or beat my current insurance premium. I submitted all the requested documents on the 6th of November 2013 for the R400 payout and to date have not received any money. On the ...
I was involved in a car accident and Merinda answered my call. She was very friendly, efficient and compassionate when she took down all the relevant details. Thank you, Merinda, for your awesome service. You will surely go a long way with a great attitude like yours. ...