Best customer service that I have had the pleasure to deal with from any ISP I have ever used. Prompt response, friendly and heplful. Will definitely recommend them to anyone seeking a new ISP. ...
Had a problem this morning... I reported it and it was resolved within an hour. Good service. ...
Before I started writing this report, I did some reading on other users experience with ISP's, one caught my eye where they rated OpenWeb as the worst. Coming from iBurst, I must bow to OpenWeb as they only presented me, my friends and my family with top notch service. For every complaint there are ...
Since I've signed up with Open Web it has been only joy. Twice I have contacted their support during the last few weeks and both times the founder Keoma Wright has responded and assisted without delay. As an ISP they are delivering, not empty promises. Great service, thanks! ...
I've had an incident where I have bought a Gold Unshaped Uncapped 4MB line for R899 from OpenWeb, I've had this account for sometime but recently noticed my line speed has dropped from 4MB to 10kbs. I queried this with them & was told there is contention & problems with my ADSL line. I have ...
What a pleasure doing business with Keoma and her team. Always friendly and willing to go the extra mile. Keep up the great work. ...