I have had such bad experiences with general customer service in the past and it was extremely refreshing to deal with Ooba when I applied for bond finance. I want to express my gratitude to Serena Tesna who assisted me. She dealt with all my queries and concerns swiftly and gave me some great ...
Applied for a joint bond from Ooba in Feb13. Submitted necessary docs & was apparently "APPROVED". Well, we "applied" for the new property- Vanguarg Residential Village. Excited about our 1st brand new home. In May I received an email from the lawyers Chris Marais, which ...
Hi, I submitted documents regarding a pre approval for a home loan on Thursday, 18 July at 13h30. I am still waiting for feedback. I recieved an e-mail saying there's a delay because the system they use is down. How is this possible. I applied through OOBA thinking it was a quicker and better way ...
We would like to thank Mr. Doubell for going out of his way to assist us in sorting out our building loan application. Ooba assisted us in having a fantastic outcome on our building loan application. Our issues were resolved beyond expectation and we can now look forward in building our dream home. ...
A storm in early February knocked out my gate motors, intercom, and lights and caused a roof leak. I submitted the claim to Ooba in mid-February). Eventually Ooba's sub-contractors repaired the lights and replaced the gate motors. A few weeks later they "fixed" my roof. I've subsequently ...
I recently had the pleasure of dealing with the Ooba company in regards to financing of a new home and i was so impressed by the level of professionalism of this company. We were treated like real people with real needs, feedback was immediate with follow-up emails making our day.. They did not ...