I had purchased a zyxel router which turned out to be faulty. on calling the customer care line, Antonia was exceptionally helpful in organizing a pick up and delivery for a different router with a discount for the difference!! Anotnia goes the extra mile for her clients and was even willing to ...
I have ordered an Asus Fonepad Tablet from Nivo and upon first use I have noticed that the touch screen interface is not responsive at all. Upon informing Nivo, Marina immediately arranged for collection of the defective device. Unfortunately, we have received extremely bad customer service from ...
Ordered some memory and USB drive from Nivo. I initially cancelled my order due to a miscommunication on the delivery date, but that was soon rectified. Nivo even delivered the order at their own cost which was much appreciated. Also had problems with the ordered USB drive that had a cap that ...
I inquired online (via Skype) on the stock levels of various products. I was a bit difficult as I was changing my mind a lot on the items I wanted to purchase. The person on the other end stayed friendly and extremely helpful till the end. I ordered the goods with no problems and received all my ...
It's been an absolute pleasure to be a customer of theirs for the past 5 years. They've gone out of their way on a couple of occasions to assist me with a purchase (which is always appreciated when it comes to a online store), provide constant feedback and have a great attitude. I'd definitely ...
First time I had ordered with Nivo Shopping I had a bad experience but I can surely say after buying my 3rd product from them, their their service has been ever improving. Berco Express had missed the delivery address and I had assured Nivo that the address was correct. One hour after calling Nivo ...