I called this branch as I needed to have a windscreen replaced through an insurance claim. I was left dismayed when the lady on the phone explained to me that they could not help me in one day as getting clearance from their head office took at least one day. This despite me explaining that I was ...
In a phone conversation with the branch manager (Milton) last Friday he assured me that I could bring my car in for a windscreen replacement on Saturday 8am. On arriving there Saturday morning their shop was still closed and he only arrived 8:30 without keys to open. After waiting another 5 min for ...
Entrusted the Bloemfontein branch to re-fit a poorly installed (by PG Glass) windscreen. The exact issues I had with the prior poor installation I specifically asked them to rectify, were not. Did not seem to bother them that I was off about it. Yes I have a old car. Yes it has a few rust spots. ...
After having numerous nightmare experiences with other glass providers, I had my windscreen replaced by the guys at National Auto Glass Honeydew branch. All I can say is what an effortless and pleasant process from start to finish! Rudolph from the office was friendly and polite and the fitment ...
This 'gentleman' never shows for up for meetings. He is never in his office when we call and does not answer his phone. On the rare occasion that we can get hold of him is is unprofessional and unknowledgeable. He always acts like he doesnt even want to work. Whoever owns this branch should ...
Had two separate incidents one Smash and Grab and one static smash and grab Wife while in the cat Son not in the car. The staff from reception to installers everybody were great no nonsense just good old customer service what a great result from a small team. Well done Guys this attitude will ...