I have given a phone to my niece with a sms bundle, Black Berry Internet service and then i asked Nashua to limit the account to R100. Perfect till she reached her R100 call limit, then the phone gets "soft blocked" meaning that the 100 sms and Balcberry internet service that i ahve paid ...
I have phoned 4 times and still nothing has been done. We told prince the deduction must go of on the 15th of each month and he did not comply with that. My account got cut off and then my airtime went of my phone and they just said its not their problem now they want to deduct double the monthly ...
Im so disgusted with the way Nashua Mobile Contact centre treat their customers, im a victim of poor service from these guys. In Dec and Jan my account was in arrears i communicated via email to a guy by the name Thabo he confirmed that my arrangements was acceptable and that he was waiting for me ...
The Nashua Mobile website is horribly constructed. Most options you click on, render the website in a state of absolute standstill, leading you to a very annoying white screen with the words "SERVICE UNAVAILABLE" on it. This happens at least once every time I click an option which forces ...
AVOID BILL SHOCK, AVOID NASHUA MOBILE:_ Nashua Mobile has breached its contract and continues to debit fictitious amounts from my credit card despite hours and hours of telephone conversations and emails where they try every story in the book to brush you off. It continues. Soft locked 3 times, to, ...
On 19 March I requested two upgrades from NashuaMobile - a 9320 on TopUp 135 and 9790 on Smart 229. Prior to this, I had confirmed, via email with Karen McCanel at Nashua Mobile, that the buyin for the 9790 would be R1708.86. I had also received their monthly spreadsheet indicating that there would ...