Hi I do not even have the energy to re-explain this story. Firstly, it took the branch 3 weeks to do my upgrade. Secondly, all of a sudden my line was soft locked (never before) Thirdly, it took Nashua Mobile 1 week to unlock my line. (this after they closed the log without opening my e-mail with ...
When i took out not one but 2 contracts from nashua prudence assist me on one call i asked if i go over my data how much it will cost me and she confirmed not once but 4 times its a flat rate of 15c now im being charged up to R2.00 per mg?? Convenient for nashua this call recording cant be found. ...
So impressed with Nathaniel Khumalo's dedication to superior customer service! After weeks of worrying that my insurance claim was not processed and mails to the insurance department with only a refference number and no feedback. I finally got hold of Nathaniel who not only processed the claim but ...
We have a office premicell - 0829069738 This expired in 2005, we have no one contact us to upgrade or been offered any services or benefits from this premicell unit. I contact Nashua mobile to get back to me on this 13/11/2013, I get told someone will call me back. When I contact them again ...
Dear Nashua Mobile & MTN I have been a customer of yours for the last 7 years! I have never failed to pay my account... sometimes running the usage into the thousands of rands! Well on Friday I updated the firmware on my handset to the latest version because you kept on hassling me to do it. ...
On 31 October 2013 I was robbed and my cellphone got taken. On the same day I went to Nashua mobile Braamfontein to enquire what process I need to follow to have the phone and the sim card for this number blocked. I was given an ITC number the on the 1st November 2013, where I was told to proceed ...