Still waiting after 4 months I took out a 12 months subscription of the Cosmopolitan magazine. On purchasing the subscription I paid via EFT immediately (12 September). With a lot of emails and phoning them I received the wrong magazine and I'm still waiting for my Cosmo. ...
I subscribed to the Idees magazine about a month ago, and received a confirmation email saying that an eft payment takes about two hours to process. But every time I log in to view my order, it still says "to be processed". How long can I take to process one order?! I have emailed the ...
I have been waiting for a month with no luck for my order to be processed after paying for my subscription immediately via EFT, I have had one email response saying that they are moving their systems over and it would take about a week to process, this was more than two weeks ago, I have sent 3 ...
I received a voucher for two 'free" bundles via e-mail, yet when I entered the voucher code, not only did I not get the subscription for free but these bundles were automatically added to my account at full cost! I have cancelled these but have not had any feedback. This is truly shocking ...
I called regarding a query I sent via email. Samantha took my call, located the email and promised to get back to me. She did. She kept me informed on the progress and said she'll have it done the next day. She called the next day to confirm my request has been implemented. Thanks. This is great ...
I have been struggling for 2 weeks non stop to reset my password for Mysubs. I have reset the password and am still waiting on the email that is supposed to arrive with the password. I have emailed and emailed but nobody from Mysubs have contacted my neither have I received a new password. How ...