I have contacted them several times, after providing also faxing through proof of payment, everytime they do not have an answer for me regarding linking up my payment with my account stating that i am in arrears which was not the issue, I have phoned them again and said that i will not pay again ...
Every time i pay my account multichoice just keep on telling me that i owe them money after i have sent my proof of payments to them they do nothing to help me or fix it but instead they just go and hand me over to the debt collectors for no real reason becuase their account is not in orde ...
I pay my dstv subscription on an annual basis. Three days prior to my due date (October last year), I transferred the funds. The payment was not allocated to my account. The call centre put me in contact with the Unallocated Payments section. After numerous emails to [Email Removed] I got tired of ...
I recently pulled my transunion credit profile report and learned that i have been blacklisted by multichoice. the transunion report is dated 24 August 2011. my repayment report generated by multichoice account department for the amount blacklisted for (R1290) shows the following: 13 Jan 2011 ...
To whom it concern My name is Esther I would like to lay a complaint for an unsatisfactory service I have received from Multichoice Firstly I took my decoder for testing at the Multichoice shop at Alberton early last month and they told me they did not have stock, which is normal but now I called ...
I have been a dstv subscriber since 2009 may. my decoder is giving me problems now and i cant watch tv. i phone in this morning -2013/02/11- and was advised to take it in for diagnosis. at that place i was told i must buy a new one because the software for this decoder is outdated. i dont think it ...