I was once in arrears with my account of which i knew but then i came to a point where i decided to settle the account which was sometimes October 2012 and November i paid for five months subscription and ever since then my dish would be closed and i have to pay a re-connection fee for their ...
March paid R310 as my DSTV was disconnected, i have called in to ask that they re connect me, i spoke to a consultant and she was happy to reconnect me without telling me the amount is not appering on their system. On that day i had aske to registered on their debit order which was march. At the ...
I am sick and tired of having to reset my PVR regularly because the system freezes and after resetting, my XtraView doesn't work even after attempting to reset it! Why do I always have to phone the Call Centre when this should be an easy fix. Also, I have noticed lately that certain programs on ...
Case number: 3362430 In a space of 1 hour me calling Multichoice to give me an update on a refund I requested more than 3 weeks ago I am still given the run around I have spoken to more than 12 agents and 3 supervisors I still dont have my money everyone passes the buck. Today I called twice spoke ...
I subscribed yesterday to DSTV mobile on iPad where one can stream old series / movies. The problem is, i can only stream I'm not interested in watching - nothing else works (error playing back video file). How can you offer a service called "on demand" that when I request it, it does ...
Towards the end of last month I cancelled my subs, and was told that I would actually receive a credit because of it not being the 1st yet. Cool. I then notice that they've debited me for the usual amount anyway. At this point I figure, ok, maybe it was a bit too late to cancel the debit order. No ...