I went to the Multichoice customer centre today and unfortunately had to have my Standard PVR decoder replaced. In the Customer Care area there are A0 size posters indicating decoder replacement costs. I located my decoder and saw the replacement price of R425. I was then charged R510 instead and ...
I found out that they have blacklisted me on the 15/05/12. I have never been contacted or sent any correspondance about the outstanding amount. the dstv is installed at my mothers place and she has never received any correspondance about the outstanding balance aswell. i have since paid the amount ...
I was incorrectly billed for a package I had cancelled a year ago. Called in and even though they could see on their system I had cancelled it took over a month to get them to agree to a refund. On 24 April I was emailed that they would refund me and I should wait 7-10 working days for it to ...
I bought a DSTV Drifta. I have the following devices and the Drifta does not work on any of them: 1) iPad 1 iOS V5.1.1 2) iPhone 4 iOs 6.1.3 3) iMac OSX 10.8.3 I have re-installed the software hundreds of times - it does not work. On the following devices it does work: 1) iPad Mini iOS 6.0.1 2) ...
Last year april I called multichoice to cancel my dual view, delink a decoder and cancel the actual account. i had a debit order running for my subscription so this collected as per normal from my personal account. 2weeks ago i did an application with a financial institution which required an itc ...
At the end of April i called in to Multichoice to change my package, i was told that even though i changed the package i would still be debited the full premium subscription but i could request that the credit on the account be refunded. I then called them after the money was debited and the ...