I have sent an email regarding my connection under case no: 3900144. Can you please escalate this case as the agent is not helping. She called me and ended the call while we were talking and did not call again. My neighbor was experiencing the same problem and was assisted by a call center agent, ...
Hellopeter At multichoice call centre no one can help I have been charged R90 by my bank for being wrongly debited by multichoice because they debited my account even though I have cancelled it on the 19 th of July and moved it to my credit card. I have spoken to Ntombi, Katlego, Kgomotso Motsepe ...
TO WHOM IT MAY CONCERN. CAN SOMEONE PLEASE TELL ME WHY I KEEP GETTING MESSAGES TO UPDATED MY DEBIT ORDER WHEN I CALLED YOUR CALL CENTRE A FEW MONTHS AGO UPDATING MY DETAILS. TO MY SURPRISE WHEN I CALLED TODAY REQUESTING FOR MT SMARTCARD NUMBER I WAS ASKED DO YOU WANT TO UPDATED YOUR BANKING ...
I called the call centre with a PVR problem, the agent was meant to transfer me to Box Office, instead it just went dead and I was hanging on for some time on my cell phone! I want somebody that can assist me with my PVR to contact me ASAP! ...
3RD COMPLAINT - BAD SERVICE - REFUND PLUS INTEREST THE CALL CENTRE AGANTS ARE DUMP! AND TOO THE PERSON HANDLING THE COMPLAINT! NO LISTENING SKILLS, PLEASE PULL THE VOICE RECORDING WHEN I CALLED TO CANCEL THE DSTV AND WHEN YOUR COMPLAINT PERSON CALLED ME. SHOCING SERVICE!!! Multichoice, where is my ...
Payment for my DSTV account went through twice. I called the multichoice call centre and they said they would do a refund for me. A week later I still have not received any refund. I email the first consultant I spoke to and he then only let's me know that the cheque was sent back from the bank ...