On Saturday the 21st of December, I bought the iDrifta at Srtubensvalley Makro. When I got home I had to activate my iDrifta, then I was told by the Dstv consultant that my Drifta was a duplicate and could not be registered and that I need to go back and exchange it. Today the 24th of December I ...
Just a few words of gratitude to Mpho for her professionalism and efficiency. It's not everyday that you contact the call centers and speak to someone who knows what they go to work for. Multichoice can improve their service levels with more consultants like her. Thank you Mpho :) ...
We inherited a decoder with the home we moved into and needed to change the account details. Every single interaction with Multichoice was an absolute pleasure. Every call centre agent we have spoken to has been not only friendly and polite but also genuinely helpful and knowledgeable. They call ...
We have a dispute on our multichoice account and the call centre do not see the amounts reflecting on my statement forwarded from Multichoice to me to assist me and informed me that the statement that they forwarded must then be wrong. I emailed the statement received to Lebogang and Sello on 18 ...
For the last few years i have been trying my best to avoid any local supersport commentaries due to the poor standards. It is appaling that south african tv presenters can say the word "uhmmmm" so many times. Unfortunately i turned into Supersport 3 on monday night 20:30 hoping to find ...
On average now, our Multichoice signal, first freezes the screen and then automatically reboots. This takes any saved programme back to the start when rebooting is complete. My main problem here, is the Call centre. I don't know how they are trained, but all of them respond in much the same manner ...