My cellphone is registered to my business and for the last 2.5 yrs I have been paying MTN R341.23 (over R10 000 to date paid) for a 2GB data bundle. Unbeknown to me, a business contract cannot have an additional data bundle loaded if there is an existing data bundle with the contract that was ...
I applied in for a contract on THursday 21 Feb 2013 the applicationw as only captured the next day frideay the 22 Feb 2013 it being weekend it will not be finalised it was approved the monday no problem now waiting days for a supervisor to over rite a limit increase finaly after numerous calls ...
I have 3 contracts with MTN. In their favour, they cancelled one of these contracts, due to network problems that couldn't be fixed, as I ported my number from Vodacom. Thanks for doing this, although it took me months & 10 calls to get it done. This same contract got MB data for free when I ...
MTN REQ:1389512 : MTN REQ:1419315 : MTN REQ:1809460 : MTN REQ:1825892 Thats only half the complaints I put to MTN about my phone that they damaged. I send it in for a stupid software upgrade and got it back with a screen thats half dead!!! I complaint many times but MTN refuses to comment or ...
Just want to take this opportunity to report on mtn's EXTREMELY POOR SERVICE. Took in my Samsung Galaxy 2 to have the screen repaired. Contacted the repair center daily and the phone was fixed within 3 days..great, but it's now been almost a month and I still don't have my phone. Apparently it ...
On the 28/02/2013 around 11:00 i called the mtn customer care line to be assisted with sim swap, i holded the line for more than 30 minutes before i went through and finally there was life on the other end. i was asked security questions which i answered and i was told that only one question was ...