Good morning, I am of with the way MTN is handling me. As they always do they customers are just statistics, just numbers. I once laid a complaint regarding this in 2010 when MTN was was taking time to activate the phone they had given me. Now after 24 months they are still debiting my account, I ...
People usually only complaint, but i want to take the effort to compliment the excellent service that i do recieve from one of you consultants. She has the right attitude and it is a pleasure doing business with her. She takes the clients requirements at hand and go the extra mile to help. It was ...
Cancelled my account last Month, paid the outstanding amount and still got charged this month by MTN. Absolutely ridiculous as they are now money from me, they promised that the account was closed and I would not get charged again... SO GLAD I HAVE LEFT MTN AS THEY HAVE TERRIBLE CUSTOMER SERVICE. ...
Asked the lady consultant if its ok to bring my Black berry since its giving me problems, she gave me worst attitude ever, it was as if im swearing at her even her facial expression! and yes but her tone!! @14h i went back, waited as they were busy with clients which one of them was a guy who came ...
At 11pm last night, I received notification that a voice mail message had been left at 8.30 that morning. Firstly my cell did not ring at 8.30 when the voice mail was left and secondly why did it take so long to notify me. Answers please ...
MTN Basic manners 101. Marko from MTN phoned me yesterday, 28 February 2013 at 14:41PM from 0873516700 with regards to a pre-selection for some laptop bundle. I told him that I am not interested at the moment and he disconnected the call, so dear MTN, thanx to Marko you just lost a potential new ...