I am trying to link my online profile to my account. On Friday 16/08/2013 I called the call centre and updated my details. Firstly my call got dropped and I got routed around several unnecessary times. The welcome message is excessively long and unnecessary. Secondly, after updating my details the ...
I informed Multiply of issues on their travel website on January, and I received no response. The travel desk is completely unresponsive! I've tried many times this year to book through the website but always get the message that there are no flights available on my dates. I have been wanting to ...
Dear Momentum I received my Woolies voucher and an apology via email today for the incorrect debit that occurred. Thank you for this little bit of kindness and wilingness to go the "extra mile". People may be quick to complain but should also praise where great service has been given. My ...
I've applied for a life insurance with Momentum Life Insurance and it's now a month since I started with the application process and after I've explained the urgency of the matter they still treating my case as if they doing me a favour. The Manager Timothy Michael and his agents cannot deliver on ...
My account was incorrectly debited R1200 for a Woolworths voucher on 08/08/2013 by Momentum Multiply and as such, my account was put into negative arrears due to this unplanned deduction. The amount was refunded on 12/08/2013 in two payments of R600. While I am satisified with this speedy ...
Momentum Life has been telling me for more than 10 months that they are waiting for SARS to give them a tax directive in the payment of benefits of my retirement annuity, which I took out in 1987. This is ridiculous, as a Liberty Life policy with identical documentation, processed at exactly the ...