Thato managed multiple queries calmly even when, at that point in time, I was impolite and inpatient as a customer. ...
I first took medical aid out with momentum in 2010. Due to financial reason we had to go off medical aid for a period in 2013. When finances came right we then reapplied with momentum in my partners name in Oct 2013. Since we have reapplied we have had to get authorisation for our children 3 times. ...
My wife gave birth on the 11/10/2013. She wanted to try and give birth naturally and subsequently got an epidural at about 16:00 from an anaesthetist. At about 20:00 the gynaecologist decided to do an emergency cesarean section and another anaesthetist had to be called out. This caused Momentum to ...
I terminated my membership with Momentum Health in 2011 and had to pay in a sum of R6700.00 as settlement for advances on the member's savings portion. On 14 January 2014 I received an SMS from their collection agents, Blake & Associates and a subsequent phone call claiming I owed Momentum R ...
I sent in a termination letter yesterday, you require 30 days notice to cancel a contract which I have given yet I have received no feedback whatsoever. I called your consultant who said he would action this and that I could check this on my online account but when I login in I can see nothing. I ...
I tried to claim and sent in the proof of payments and everything needed but they keep telling me a slip is in the way then I sent it a second time making sure that all 3 papers are sepperately scanned and showing as such on the scanned images and they still tell me the same thing. And if i ask ...