I am happy with the way Bonolo handled my query, two weeks back I logged a call to Miway changing my physical address and the person who assisted me never told me that money will be deducted in my account as a prorata and she also promised to email me the updated policy which i never recieved. ...
After being miserable the whole day trying to get hold of my insurance to lodge a claim finally I went through to Mookho Puling who assisted me. Good manners, etiquette and my she knows how to deal with an unhappy customer. Ok even though my claim was not yet processed she really made me feel ...
Thanx to miway, my car was written off and i submitted a claim, in 5 working days the finalized the claim and paid. Big ups best customer service since i joined them 4 years ago. ...
Dear HelloPeter I am so very impressed by the service given to me by the Miway Claims consultant Pam [Email Removed] and Liz (who assisted me previously with Laptop claim). I have dealt with a lot of short term insurances in the past 11 years thus far MiWay is the best. their staff are friendly ...
This serves to confirm an excellent service I received from Miway consultant. This will definately inspire me to recommend people to join Miway. ...
Spoke to Jaydene whom i asked to remove a vehicle from my policy, which she did with no hesitation. I was on the line for the shortest time ever since i have been with Miway. I would like to commend her for her wonderful service. ...