I registered a claim for a front windscreen in December. Glassfit was supposed to fit this. The fitment took place on Friday 3 Jan 2013. The Claim was nearly R10 000.00 and my excess was R650.00. Today (8 January 2014) there was a Huge storm in my town. The rain came streaming into my car. Due to ...
I have been trying to cancel my insurance policy as I have sold the insured vehicle. When I phone, I am told to speak to a senior adviser who will help me, and I am kept on hold for far too long. The senior advisers seem to be extremely busy, too busy in fact to take my calls or to respond to ...
Nomfundo was able to make some clarity on my policy and she also picked some mistakes/misunderstanding from previous call logged ...
I would like to compliment and thank Bonolo for effective and efficient handling of my query. She ensured that I understand the terms and conditions right through the conversation before moving onto the next query. Bonolo was friendly and her service BRILLIANT. Thank you Bonolo, keep up the good ...
Wanted to cancel my SMART COVER as my claim could not be processed from December 2013. She took over upon herself to ensure that the claim is processed and was left with no option but to review my decision to cancel the policy. My policy is now still active and have no intention to cancel it. ...