We called Miway yesterday to report a crack in the windscreen and left a message on the contact centre voicemail service. We received a call back early this morning and by the time the call was finalised we received an e-mail stating that the claim was approved! WOW WOW WOW!! well done!!! ...
Inernet systems were down, phoned call centre. Was assisted sufficiently and called back once he completed my request when their systems returned. ...
I spoke to Khuliso with my Policy update, the efficiency and the way she explained everything to me was excellent, going an extra mile to explain every detail. Well done Khuliso, big up's MI WAY, the insurance of choice by the people and for the people of South Africa. Excellent delivery service!! ...
Happy customer, i had an exellent customer service from Neo@miway. he doesn't shift any responsibility to anyone else and the most important thing, he listen to the customer then help accordingly. ...
Called Miway talked with Sechaba, requesting why my premium is increase as i have not claimed since i was covered by miWay. he explained why is increasing but he said he is going to speak with his manager and when he came bac k to me from the manager, my premiums has decreased, starting from may i ...
I spoke to yeogesin about adding anther drive on my policy and he explianed to me that i dont need to add anther driver aslong as i am the one thats using the car more then the other person he will be covered aslong as he has a valid drivers liecence and if its less then two years i will have to ...