Took my car for it's first service to Mini Lyndhurst on Wednesday. During the course of the day received a call that the windscreen had 2 chips that needed repairs. I enquired about whether the cosmetic mini insurance that we had should automatically cover the repairs to the chips. I was told that ...
On 9 December 2013, I hit a pothole with my Mini and damaged the rims of my left front wheel. I was assured by their client services manager that the damage has been fully repaired and the repairs are guaranteed. On Sunday, 22 December 2013, while driving to Bloemfontein a warning light on my ...
On 23rd Dec (day before my service), my car sounded strange. I stopped at a garage. Only a service light &a tire warning light was on. Surely if the computer was replaced a year before (@R10, 000) the warning lights should be accurate? When the bonnet was opened, it was steaming & noisy and ...
I hate to complain as I really love my Mini Cooper S but unfortunately I will NEVER buy a mini again due to the terrible service I have received. A few months ago, my vehicle just wouldn't start, they had to come and tow her away and took her to Lyndhurst Mini. Luckily a courtesy mini was provided, ...
I accompanied a colleague to the Mini dealership in Zambezi so that he could collect his car. I experienced the best service ever. As an onlooker I couldn't help but notice how friendly the staff at the dealership were. They have the best customer service I have ever experienced. I walked out of ...
On Friday, there was a funny noise coming from gearbox in my mini that had just been in for a full service on Tuesday. I took it back to the dealership where my car had been. They informed me that my gearbox had to be replaced. The service manager, who i might add i have no problem with and is ...